Terms and Conditions

Effective Date: 03.02.2026

Welcome to deliciousmonsterpsj.co.za, operated under the brand Goldrush (“we”, “us”, or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. These terms govern your use of our online casino platform and all associated services provided within South Africa.

1. Information We Collect

When you register and use our services, we collect various types of information to provide you with a secure and personalised gaming experience. The types of data we collect include:

Personal identification information such as your full name, date of birth, and identity number
Contact details including email address, phone number, and physical address
Financial information such as payment method details and transaction history
Account credentials including username and encrypted password
Device and technical information such as IP address, browser type, and operating system
Gaming activity and preferences to enhance your user experience

2. Purpose of Data Processing

We process your personal information for specific, legitimate purposes related to the operation of our online casino services. These purposes include:

Creating and managing your player account
Processing deposits, withdrawals, and other financial transactions
Verifying your identity and age to comply with South African gambling regulations
Providing customer support and responding to your enquiries
Preventing fraud, money laundering, and other illegal activities
Sending you promotional offers, bonuses, and marketing communications (with your consent)
Improving our services and developing new features
Complying with legal and regulatory obligations

3. Sharing with Third Parties

We may share your personal information with selected third parties who assist us in operating our business and delivering services to you. We ensure that all third parties process your data securely and in accordance with applicable data protection laws. Third parties with whom we may share your information include:

Payment processors and financial institutions to facilitate transactions
Identity verification and fraud prevention service providers
Gaming software providers and platform partners
Marketing and analytics service providers
Legal and regulatory authorities when required by law
Professional advisers including lawyers, auditors, and consultants

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and deliver personalised content. Cookies are small text files stored on your device when you visit our site. The types of cookies we use include:

Essential cookies that are necessary for the website to function properly
Performance cookies that help us understand how visitors interact with our site
Functionality cookies that remember your preferences and settings
Advertising cookies that deliver relevant promotional content

You can manage your cookie preferences through your browser settings, but please note that disabling certain cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information extremely seriously and implement robust technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

Industry-standard SSL encryption for all data transmitted between your device and our servers
Secure storage of sensitive information using advanced encryption protocols
Regular security audits and vulnerability assessments
Restricted access to personal data on a need-to-know basis
Employee training on data protection and security best practices
Multi-factor authentication for account access

While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The retention periods vary depending on the type of information and the purpose for which it is processed:

Account information is retained for the duration of your active account and for a period thereafter as required by South African gambling legislation
Transaction records are kept for a minimum of five years to comply with financial regulations and anti-money laundering requirements
Marketing communications preferences are retained until you withdraw your consent or close your account
Technical and analytics data may be retained in anonymised form for statistical purposes

Once the retention period expires, we will securely delete or anonymise your personal information.

7. Your Rights

Under South African data protection laws, including the Protection of Personal Information Act (POPIA), you have certain rights regarding your personal information. These rights include:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal data in certain circumstances
The right to object to or restrict certain types of processing
The right to withdraw consent for marketing communications at any time
The right to lodge a complaint with the Information Regulator if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided in Section 10 below.

8. External Links

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. These links are provided for your convenience and information only. We are not responsible for the content, privacy practices, or terms of use of any external sites. When you click on a third-party link, you leave our website and are subject to the policies of that external site. We encourage you to review the privacy policies and terms of conditions of any third-party websites you visit. The inclusion of any link does not imply our endorsement of the linked site or any association with its operators.

9. Changes to These Terms

We reserve the right to modify, update, or replace these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. Your continued use of our services after any changes have been made constitutes your acceptance of the revised terms. We encourage you to review these Terms and Conditions periodically to stay informed about how we are protecting your information and what obligations you have when using our services.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you wish to exercise any of your rights, please contact us using the following details:

Email: [email protected]

Website: deliciousmonsterpsj.co.za

We aim to respond to all enquiries within 48 hours during business days. For urgent matters related to your account or gaming activity, please use the live chat feature available on our website.