Responsible Gaming

Effective date: 03.02.2026

At Goldrush, we are committed to ensuring that gaming remains a safe and enjoyable form of entertainment. This Responsible Gaming page on the website deliciousmonsterpsj.co.za describes the principles and measures used by Goldrush to promote safe, balanced, and transparent play. Our goal is to provide entertainment without harming your personal, family, or financial wellbeing.

1. Commitment to Responsible Gaming

Goldrush is dedicated to fostering a secure and responsible gaming environment for all players in South Africa. We recognise that while gaming can be an exciting pastime, it must be approached with awareness and moderation. We have implemented comprehensive policies, tools, and educational resources to help you maintain control over your gaming activities and ensure that your experience remains positive and enjoyable.

2. Gambling as Entertainment

Gaming should always be viewed as a leisure activity, not as a means to earn income or resolve financial difficulties. To help you maintain a healthy approach to gaming, we recommend the following practical tips:

Set a budget before you start playing and stick to it
Never chase losses or attempt to win back money you have lost
Take regular breaks to maintain perspective and avoid prolonged sessions
Do not gamble when you are upset, stressed, or under the influence of alcohol
Keep track of the time and money you spend on gaming
Balance gaming with other hobbies, social activities, and responsibilities
Remember that the outcome of games is based on chance, and winning is never guaranteed

3. Control and Self-Protection Tools

Goldrush provides a range of tools designed to help you stay in control of your gaming habits. These include deposit limits, which allow you to set daily, weekly, or monthly spending caps; loss limits to restrict the amount you can lose over a specified period; and session time reminders to alert you when you have been playing for an extended duration. You can also take a temporary break from gaming through our cooling-off feature, or opt for self-exclusion if you need a longer period away from the platform. All of these tools are available through your account settings, and our support team is available to assist you in configuring them to suit your needs.

4. Signs of Problematic Gambling

It is important to recognise the warning signs that gaming may be becoming a problem. If you or someone you know exhibits any of the following behaviours, it may be time to seek help:

Spending more time and money on gaming than you can afford
Lying to family or friends about your gaming activities
Neglecting work, studies, or personal relationships due to gaming
Borrowing money or selling possessions to fund your gaming
Feeling anxious, irritable, or restless when not gaming
Using gaming as an escape from problems or negative emotions
Repeatedly trying and failing to cut back or stop gaming
Experiencing financial difficulties as a direct result of gaming

5. Protection of Minors

Goldrush strictly prohibits any person under the age of 18 from accessing or using our gaming services. We take the protection of minors seriously and have implemented verification measures to prevent underage gaming. Parents and guardians are encouraged to use parental control software and to monitor internet usage to ensure that children do not access gaming websites. If you suspect that a minor has registered or is using our platform, please contact our support team immediately so that appropriate action can be taken.

6. Support and Seeking Help

If you are concerned about your gaming habits or those of someone you care about, it is important to seek support. There are numerous organisations in South Africa dedicated to helping individuals affected by problem gambling. The National Responsible Gambling Programme (NRGP) offers counselling, support groups, and treatment referrals. Additionally, the South African Responsible Gambling Foundation provides resources and assistance to those in need. Remember that asking for help is a sign of strength, and recovery is possible with the right support and commitment.

7. Assistance and Contact

Our customer support team at Goldrush is here to help you access and configure all responsible gaming tools, including setting limits, activating cooling-off periods, or initiating self-exclusion. If you have any questions or require assistance with your account settings, please do not hesitate to reach out to us.

Email: [email protected]

Website: deliciousmonsterpsj.co.za

At Goldrush, we encourage you to play responsibly and keep your entertainment under control, ensuring that gaming remains a fun and positive experience.